HTI Privacy Policy

Privacy Statement

1. Basic Information

We are glad that you are visiting our website, and we thank you for your interest. In the following we would like to inform you about the way we handle your personal data while you are using our offers on the internet - such as visiting our website and our online shops. The following information also relates to the use of our offers using mobile devices, such as smartphones and tablets.

Personal data  in this context refers to all data by which you can be personally identified, or data which renders you identifiable through the use of an identifier, ie. your IP address or your credit-card number.

This privacy statement explains the basic legal concepts of this, and the reason why this happens. Furthermore, we would like to inform you regarding your rights in law concerning the uses of your personal data. Should you have any questions regarding our use of your personal data please feel free to contact us.

For security reasons, and also for the protection of the transmission of personal data and other confidential content (orders, or questions directed to responsible parties) this online-offer uses an SSL/ TLS encryption. The encrypted connection can be recognised by means of the character-string 'https://'and a padlock symbol in the browser line.

2. Who we are – The party/parties responsible for data protection   

RHEIN-RUHR COLLIN KG
Geschäftsbereich HTI
Collinweg
47059 Duisburg

Representative managing directors:
Gerrit Collin
Horst Collin

Tel: +49 203-289 00 - 0
Email: info@hti-handel.de

Service provider in terms of tele media law and the party responsible in terms of the Data Protection Law for

Contact details of our data-protection officer:
An der Riede 1, 28816 Stuhr.

Email: datenschutz@hti-handel.de

3. Visiting the website www.hti-handel.de

The act of visiting our website, and the subsequent accessing of information, automatically leads to the anonymous recording of the following usage data on our server:

IP Address
Date/time of the access
Time zone of the access
Access mode
Protocol type
Name and quantity of data accessed
Website from which access occured
Web browser used
Type and number of requested pages on our website

The above-listed non-personal information – usage data - is collected automatically through the usual functioning of our internet services. These saved data are not correllated with any data or information, personal or otherwise, which is entered into the registration mask when you register with us. We do not attempt to make any connection between the usage data and the data entered into the registration mask.

The usage data is used for the purpose of troubleshooting, to generate statistics, and to measure the level of activity on our website with the aim of increasing the effectiveness and usefullness of the offers we make to our customers. Simultaneously a legitimate interest in the collection of this data exists, to the extent that such data collection is justified according to Article 6, Paragraph 1, Sentence 1, Letter F, of the DSGVO/GDPR.

Our IT administrator has exclusive access to the usage and registration data for the purpose of the realisation of the aims set out above. For the maintenance and programming of our online offers we work with H&K+S Haase und Knels+Schweers Advertising Agency, in Bremen. Representative Managing Director: Harald Schweers, Altenwall 21, 28195 Bremen. With H&K+S we have concluded a contract regarding order-processing. The above-mentioned usage data is collected for the time period of the usage of the data. When the usage has ended, we immediately delete the data, at the latest after a periood of seven days.

4. The use of the contact option on www.hti-handel.de

You have the possibility to contact us at www.hti-handel.de by telephone and/or email.
 
The collection, processing and use of the personal data which you enter in the contact mask, is based on statutory provisions and is according to this data protection statement. We require your email address in order to process your request. Should you so wish, you may – on a voluntary basis – provide us with more data, such as your name and your postal address. Your establishment of contact with us is voluntary at all times. We collect, save and use your data to fulfill the purpose behind your establishing contact with us, according to Article 6, Paragraph 1 Letter B, DSGVO/GDPR. Your enquiry is forwarded to the relevant department to be answered. The information and data which you give us is saved for the purpose of fulfilling the request you made to us when you established contact. Should you require no further contact with us, you can communicate this to us directly. Your data will then be immediately anonymised, and used exclusively for statistical purposes. Should you wish to receive further information, such as a specific system- or product-proposal, we will collect further personal information, provided that such information is provided to us on a voluntary basis.

5. Customer registration form

You have to possibility to register with us as a new customer through our website, using the customer registration form mask. In order to be registered as a new customer, all fields marked with a * must be filled out. Registration with us as a new customer is only possible if you provide us with the following information:

Company name
Street
Postal code
Place
Legal form
Email address
Tax or VAT number
Date of foundation
Number of employees
Branch
Preferred HTI house
IBAN/BIC/ bank name and address

We collect, save and process your personal data according to DSGVO/GDPR exclusively within the framework of the initiation of contracts or in the course of a correct implementation of an existing contractual relationship. This proceedure is justified by Article 6 Paragraph 1 Sentence 1 Letter B of the DSGVO/GDPR, and requires no separate consent. A business relationship between you and us is not possible without us using your data/information in this way.

6. Credit assessment

We regularly examine the credit-worthiness of prospective and actual customers at the establishment of a contract, at the establishment of an account for new customers, and also in  circumstances for which there is a justified reason the creditworthiness of established customers. We also cooperate with credit agencies, from which we acquire the necessary data for credit assessments. On behalf of these credit agencies we would like to give you the following information according to Article14 EU-DSGVO/GDPR:

The credit agencies manage databases, in which information regarding your credit-worthiness is stored. This stored information is used by the credit agencies to provide us with the requested credit assessments. In these databases information regarding people's names, addresses, date of birth, and, where appropriate, their email address, their payment(s) history, and their participation in shareholdings and/or company-ownership structures.

The purpose of the processing of the saved data is the issuing of information regarding the credit-worthiness of the business in question. The legal grounds for the processing is Article 6, paragraph 1 Sentence 1 Letter F DSGVO/GDPR. Justified interest(s) in accordance with  Article 6 Paragraph 1 Sentence 1 Letter f DSGVO/GDPR includes: decisions regarding the granting of credit, possible business transactions, shareholdings, demands, credit assessments, insurance policies, and the enforcement of court decisions. The data stored by us is processed due to compelling  protection-worthy reasons, and these reasons lie in creditor- and credit protection.

7. Applications

Furthermore, you have the possibility to apply for an employed position with us online.

Special note for applicants who are minors:

Persons who are less than 18 years old require the permission of their legal representatives (to make an application). To do this use the declaration of consent which we have provided within the framework of the online-application process.

Information regarding an application for a training position/apprenticeship

All fields marked with a star * must be filled out. In addition to the completed application form we require the school reports from the last three years and a curriculum vitae, which should accompany the application email as attachments. Further information, which would complete the application, can also be attached to the email. Please be aware that there is a maximum file size of 2MB per file.

Through the use of the system you make your personal data and other information available to HTI-Gruppe. We process, save and use your personal data in our online application system  exclusively for the purpose of achieving a correct and effective processing of the job-application process. In the online application system information is requested which is necessary for the further development of the application process. The fields which are necessary for this are marked with a * and are compulsory fields which must be filled out. Fields not marked with a * are voluntary fields into which you can voluntarily add extra information should you so desire. Your data will not be given to any third party outside HTI-Gruppe without your permission.

8. Storage period

We delete your personal data according to the following criteria:
Should you require a return call, a consultation, or a referral to a specialised tradesperson, we will delete your data when the purpose for which your data was saved no longer exists. This will be according to the expiry of the legally allowed data storage time (§147, Paragraph 3 AO) of ten years, dating from the date of your last purchase from us.

Provided you have given us consent without a time-limit, we will save your data until either the consent is revoked, or until the contract between you and us has finished.

9. The provision of your data

All the details which you have given HTI-Gruppe are given voluntarily, without duress. We only call up the data which we require to peform the service you have requested. You may voluntarily issue us with any data above and beyond that which is necessary,

10. Issued declaration of consent

When you have granted us your consent to something, for example to receive our newsletter, then the following applies: we send you information on current offers and campaigns per email. You can grant your consent by clicking on the relevant check-box. (In the mask) You are free to decide for yourself whether to do this or not. You may at any time revoke the consent you have given. To do this, simply click on the link in our electronic message or send an email to: info@hti-handel.de

11. Third country transmission/ automated decision or profiling

The cookies from third-parties which we install on your computer lead partly to the processing of your data in The USA. In such cases we only install cookies with your explicit permission (Article 6 Paragraph 1 Letter A DSGVO/GDPR) You can find more information regarding this topic in the section entitled ' Installation of Cookies from Third-Parties' in our data-protection declaration. In our web-pages there is no automatised decision-making (ie through AI) or profiling.

12. Your rights

Right to rectification.
You have the right to demand immediate rectification of incorrect or incomplete personal data.

Right of access to processing details on the part of the data subject
You have right to demand information from us as to whether or not your personal details are being processed. Should this be the case, and your personal data is being processed,  then you have the right to obtain information regarding the personal data we have collected, saved, or used.  You may also have the right to know the following:

The purpose of the processing of your data

The receiver, or the category of receiver, for which we have made your personal data available.

If possible, the planned length of time for which we intend to save your personal data, or, if this is not possible, the criteria for determining the length of time the data is saved.

The existence of further rights (See below..)

Should your personal data not have originated from you personally, all possible information regarding the origin of such data.

The existence of an automatised decision-making process, including profiling, and if applicable more information regarding this.

You have the right to consultation regarding the suitable guarantees according to Article 46 DSGVO/GDPR regarding the forwarding of your personal data to a third country or an international organisation.

Right to erasure/ Right to be forgotten

You can demand that we immediately delete your personal data. In such a case we are obliged to do this immediately, provided that one of the following conditions applies:

Your personal data is no longer required for the original purpose of its having been saved.
You revoke the consent you have given, and no further legitimate reason exists to keep the data.
You appeal against the processing of your data (See below)
Your personal data is being – or has been - processed unlawfully
The deletion of your personal data is a legal obligation for us in accordance with union law or with the law of the member states.
Your personal data has been collected with the consent of an under-age person.

Right to the restriction of the data-processing
You have the right to require the limitation of the data-processing, as long as one of the following conditions are met:

You contest the correctness of the personal data.
The processing of the data is unlawful, and you refuse the deletion of the personal data and instead demand the limitation of its use.
We no longer require the personal data for the purpose of processing, but you require the data for the assertion of a legal right, or for the exercise of a legal claim, or the defending of a legal claim.
You have appealed against the processing of the personal data (see below), but it has not yet been decided whether our legitimate reasons prevail against yours.
 
Right to object
You have the right, on the grounds of your particular situation, at any time, to appeal against the processing of your personal data, unless one of the following grounds applies:

  • We are processing your personal data for the purpose of the exercising of a legitimate public interest, or for the exercise of a public law task, which has been entrusted to us by an official public authority
  • The processing is necessary for the protection of our justified interest, or the justified interest of a third-party. This applies in cases where our interests, or the interests of a third-party, predominate over your basic rights regarding the protection of your personal data.

You also have the right to object to profiling which is supported by the processing of your personal data. If we process your personal data in order to engage in direct-marketing you have the right to object to your personal data being processed for this purpose. This is also valid for profiling, as long as this is connected with such direct-marketing.

In addition you have the right to object to the processing of your personal data for reasons which arise from your particular personal situation. If we process your personal data for reasons of scientific or historical research, or for statistical reasons, you have the right to object to this. The only exception to this is when the processing of your data is carried out in the course of the fulfillment of a task assigned to us which is in the public interest.

The right to withdraw your consent

You have the right to revoke any consent you gave to us at any time. Through the revocation of your agreement the legitimacy of the processing of your data carried out by us up to the time of your revocation shall not be invalidated. You may withdraw a consent given to us at any time, specifically by the deactivation of unnecessary cookies in our cookie banner. Further information regarding the withdrawal of consent in the framework of our newsletter service is to be found in this privacy policy under Point 10 'Issued Declaration of Consent'.

Right to lodge a complaint with a supervisory authority  
Should you believe that the processing of your personal data is in breach of the existing law, then you have the right to lodge a complaint with a supervisory authority, in particular in your place of residence, or in your workplace, or in the place of the alleged infringement. In the event of doubt, you can contact the responsible Bremen Authority for Data Protection and Freedom of Information at:

Landesbeauftragten für Datenschutz und Informationsfreiheit Nordrhein-Westfalen
Postfach 20 04 44
40102 Düsseldorf
Tel.: 0211/38424-0
Fax: 0211/38424-10
E-Mail: poststelle@ldi.nrw.de

Exercising this right does not prejudice your other possibilities of obtaining administrative or legal redress.

13. Use of cookies and web analysis services

What are cookies?  

In order to design an attractive online offer, and in order to be able to use specific functions, we use 'cookies' for various web-pages. These 'cookies' are small text-files, which are deposited on your end-device. These text-files serve the time-limited archiving of information. As soon as you visit our website your browser saves the cookies in the form of readable text-files, If you are registered with us the cookies help us to recognise your end-device when you visit our online-offer again. Certain cookies can contain personal-information.

Which cookies do we install?

Some of the cookies we use make it possible for you to use our online-offer, (so-called session-cookies).Should these cookies be turned off it is impossible to visit our website. The authentification cookie allows the log-in to our website. Without this cookie neither the registration  nor the entry to the log-in area is possible. Session-cookies are deleted at the end of the respective browser-session, and with the closure of your browser.

Other cookies remain saved in your end-device and make it possible for us or our partner-companies (cookies from third-parties), to recognise your browser when you next visit us (persistent cookies). Such persistent cookies are automatically deleted at the end of a defined time-period. This time-period can vary according to the type of cookie.

To which purpose and according to which legal basis do we install cookies?

The majority of cookies which we install save no information which could either identify you directly or render you identifiable. It is rather that through these cookies we gain general and anonymised information regarding the visitors to our online offers, the web pages and offers visited, the browser programme and the operating system used, and from which town/city our website visitors come. We save the IP address in a shortened form, and in such a form that an individual recognition or categorisation is not possible.

The cookies serve partly – through the saving of settings - to simplify the ordering-processes (eg. noticing the contents of a virtual shopping-basket for a later visit to our website). In so far as personal information is processed through certain of the cookies installed by us, such processing is always according to Article 6, Paragraph 1, sentence 1, letter B DSGVO/GDPR, and serves to process our contract with you.

In so far as we – discussed in more detail below – acquire information above and beyond that which we require for the processing of a contract, we do this in order to gain insight into the optimisation of the functionality and content of our online-offers. In particularly we use the offers of third-parties  in order to draw attention to our offers. The information we gain from this use serves to measure how effective our online advertising-methods are. In doing this we are following a justified interest, within the framework of market-research, to discover which offers are interesting for you. In this way we are able to adjust our online-offers to your needs. Apart from that we are able to recognise malfunctions through the statistical information we receive, and so understand the calculation of the costs of the advertising materials and methods. The justification for this data-processing is to be found in Article 6, Paragraph 1 Sentence 1, Letter F DSGVO.

How can you turn the cookies off?

All forms of consent, which you gave by clicking on the button 'Accept all' which is to be found in the cookie-banner, can be revoked by a click in our cookie banner.

Alternatively you could adjust your browser in such a way that it informs you regarding the installation of cookies and give you the choice over whether to accept the cookies or not, or whether your browser should - in general - refuse all cookies. Should the acceptance of cookies be turned off, then visiting our website is either impossible or only possible but with restrictions. Every browser is different regarding the way in which it administers the cookie adjustment(s). The adjustment method is described in the help-menu of every browser. This will explain how it is possible to alter your cookie adjustment(s). This is to be found for the respective browser under the following links:

Internet Explorer: https://support.microsoft.com/de-de/help/17742/windows-internet-explorer-delete-manage-cookies

Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en

Safari: https://support.apple.com/de/guide/safari/sfri11471/mac

Opera: https://help.opera.com/windows/10.20/de/cookies.html

Microsoft Edge: https://support.microsoft.com/de-de/windows/l%C3%B6schen-und-verwalten-von-cookies-168dab11-0753-043d-7c16-ede5947fc64d

Do we install cookies from third-parties?

We work partly with media-partners, which help us to make our internet offer more interesting for you. To this end cookies from such media-partners may be  installed on your end-device on visiting our online-offer(s). You can find details regarding the installation of such cookies and the extent of the information so gained in the subsequent text. We install some cookies or tools, because they are necessary in order to make our online offer available to you. The legal basis for the processing in this case is either the contract of use which we have concluded with you (Article 6, paragraph 1 Letter B DSGVO/GDPR), or our justified interest, in so far as no other opposing interests are recognisable, and also in so far as no objection has been raised (Article 6, paragraph 1  Letter F DSGVO/GDPR). All other cookies are installed on the basis of the consent you have given (Article 6, Paragraph 1, Letter A DSGVO/GDPR)

The cookies from third-parties which we install lead partially to a data-processing in The USA. In such cases we also only install these cookies with your consent (Article 6 Paragraph 1 Letter A DSGVO/GDPR).These cookie suppliers have (eg Google, Facebook) indeed guaranteed that they would follow the data-protection regulations of the USA-EU Privacy Shield, the legal framework for the transatlantic transmission of data, which The EU and The USA have agreed to (Implementation decision (EU) 2016/1250 The Commission 12th July 2016 according to the guideline 95/46/EG of the European Parliament and  the Council of Europe regarding the suitability
of the  offered protection of the EU-USA Data-Protection Regulations). In addition to this these third-parties are registered with the 'Privacy-Shield' of the USA trade ministry. However, The European Court of Justice has declared this agreement as invalid, and further determined that The USA does not possess a data-protection level equal to that of The EU (EU CoJ, Judgement of 16.07.2020 – C311/18 /Rn (Marginal number?) 200, Facebook -Schrems II). The laws of The USA allow various security agencies unlimited powers of surveillance, which make the mass acquiring and evaluation of data possible. The US- American third-party suppliers are obliged, according to national laws, to give the security agencies access to the data which they have acquired and processed, even when this data has been acquired and processed by a souce based outside The USA. Your giving your consent to the installation of such cookies means that the danger exists that you will become part of this mass USA surveillance. There is neither legal remedy nor court process in The USA against such mass-surveillance.

The use of Adobe Analytics 

We make use of Adobe Analytics, a web analysis service, after given consent. This service is an offering of Adobe Systems Software Ireland Limited, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Republic of Ireland, in the USA the Adobe Inc., Adobe 345 Park Avenue, San Jose, CA 95110-2704, USA (“Adobe”), in the EU, the EEA, and Switzerland. With this provider we concluded a Data Processing Agreement. Adobe Analytics uses cookies, which are saved on your computer and allows an analysis of the use of our online services. We use Adobe Analytics in our online services exclusively with privacy by default settings: This entails the activation of the settings “Before Geo-Lookup: Replace visitor´s last IP octet with 0” and “Obfuscate IP-Removed”. Through the setting “Before Geo-Lookup: Replace visitor´s last IP octet with 0”, the IP address is anonymised before the Geo-localisation by replacing the last octet of the IP address with zeros. The setting “Obfuscate IP-Removed” ensures that the real IP address is replaced by a generic IP address.  This anonymisation of your IP address prevents a direct link to a particular individual. Further, we only provide a pseudonymised customer number to Adobe. Adobe cannot trace which natural person it concerns. The customer number is solely used internally, to process your order (Article 6(1)(b) GDPR) and to carry out process optimisations (Article 6(1)(f) GDPR). The information generated by the cookie concerning your usage of our on-line offering (including your abbreviated/ anonymised IP address) is transferred to a server of Adobe in Ireland and saved there. A transfer to the USA cannot be ruled out (also see the section “Do we use of third-party cookies?” in our privacy statement). In this way Adobe evaluates the usage of our online services, to generate statistical reports on the activities of our online services and to provide us with further related information on the usage of our services. We solely make use of Adobe Analytics cookies, once you have given your consent on our Cookie-Consent-Banner (Article 6(1)(a) GDPR). Further legal basis for the processing of the anonymised IP address is in the legitimate interest of improving the usability of our online offering, insofar as there is no conflict of interests and provided no objection exists (Article 6(1)(f) GDPR). You can revoke the previously given consent on our Cookie-Consent-Banner to process your data with Adobe Analytics, at any time. With the revocation of the consent, the legality due to the consent until the revocation, is not affected. You will find further information on the revocation of the consent in this privacy statement under “Your rights”. Should you have de-activated the Adobe-cookies, the possibility exists that not all functions of our website in its full functionality, are available.
You will find more information on how Adobe Analytics deals with user data in Adobe´s privacy statement:
https://marketing.adobe.com/resources/help/en_US/whitepapers/cookies/cookies_privacy.html or under: http://www.adobe.com/de/privacy.html.

The use of google maps   
 
This website uses Google Maps for the presentation of interactive maps and to create route-finding descriptions. In The EU and in the EEA Google Maps is a cartographical service of: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The integrated map from Google Maps will only be shown to you once you have given your consent for this (Article 6 Paragraph 1 Letter A DSGVO/GDPR) (Configuration is also possible here over the consent banner.).

With the activation and use of Google Maps on our website information regarding the use of the website including your IP address, information regarding your end-device, your geographical position and - with route-planning - the entered start and finish points, may be sent to The USA and saved there. Google would possibly transfer this information to third-parties, in as far as this is legal and in so far as a third-party processes the data on behalf on Google. We have no influence regarding the scale of this data which is acquired in this way by Google. We ourselves do not acquire personal data in connection with the use of Google Maps.

According to our knowledge, the data Google saves is as follows:

Time and date of the visit to our website
Internet address or URL of the visited website
IP address
Location
In route-planning the start and finish points entered

More information follow from the Data-Protection Declaration of Google under:
The use of Google Maps takes place according to the Conditions of Use of Google under: https://policies.google.com/privacy, and the general Terms and Conditions of Business under: https://www.google.com/intl/de_de/help/terms_maps

Integration of YouTube Videos

We integrated YouTube videos in our online services. This allows YouTube videos to be played directly from our pages. Here the “privacy-enhanced mode” applies, when YouTube only then collects your personal data, when you authorise consent. The transfer of your data to YouTube thereby only takes place with the granting of your consent (Article 6(1)(a) GDPR).
YouTube is a service provided in the EU, the EEA, and Switzerland by Google Ireland Limited Gordon House, Borrow Street Dublin 4, Ireland, in the USA by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
We integrated the YouTube videos on our site in such a manner, that a privacy-enhanced mode applies. The access of our pages, on which YouTube videos are found and clicking on these videos, does not lead to your data being transferred to Google. Before this happens, you are asked to grant your consent. For this, we provided a relevant cookie banner for your consent (cookie banner).
When you have given your consent or directly call up a video on YouTube (e.g., on our YouTube channel), your data potentially gets transferred to and saved on a Google server in the USA. In this manner, Google analyses your usage of our video offering on YouTube to compile anonymised reports for us on the video clicks and to provide other services related to the use of videos.
You will find further information on data protection of the Google service “YouTube” in the privacy statement of the provider under: https://policies.google.com/privacy?hl=de&gl=de

Status: March 23rd, 2022.